Administrator
This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
We are seeking a highly organized Administrator to join our dedicated team at Whitgift House, part of the John Whitgift Foundation.
About the role
The successful candidate will be responsible for supporting the administration function within the home, with primary responsibility for supporting admissions and completing HR administrative tasks. In absence the of the Home Manager, the Administrator will be a point of contact for residents/families and the Head of Finance and Operations.
This vital role is at the heart of our home’s daily operations, ensuring the smooth and efficient running of the administrative function that supports the requirements of the Foundation, our care services, our residents, staff, and external stakeholders while meeting all legislative requirements and accepted standards of best practice.
The Administrator will support the Home Manager with projects including the introduction of new technology and processes to enhance the customer experience and support more effective and efficient ways of working.
About you
- Experience in an administrative role, ideally within a health, social care, or similar regulated environment.
- Excellent verbal and written communication skills, with the ability to interact professionally with residents, families, staff, and external agencies.
- Ability to prioritise tasks, manage workloads efficiently, and meet deadlines.
- Confident use of Microsoft Office (Word, Excel, Outlook)
- High level of accuracy to maintain compliance with CQC and company standards.
- Understanding of data protection, GDPR, and the importance of maintaining confidentiality.
The Company
Our three Homes: The Whitgift Almshouses, Whitgift House and Wilhelmina House, are happy, thriving and secure communities where staff are on hand 24 hours a day to provide the highest standards of care. Within Whitgift Care, we like to call ourselves a family where our core values of respect, dignity and privacy are our priority.
We are proud to be part of the John Whitgift Foundation, a local charity in Croydon, whose mission is to provide education for the young and care for the elderly since its establishment by our Founder, Archbishop John Whitgift, in 1596.
John Whitgift Foundation is committed to safeguarding and protecting the welfare of young and elderly people and expects all staff and volunteers to share this commitment. All applicants will be required to comply with all safeguarding procedures including an Enhanced DBS check.
Staff Training
All our staff take part in a structured training programme which is tailored to each individual and is geared to help them to offer the high standards of care that are expected in a Whitgift Care home.
Our internal training is run by our dedicated Training Coordinator who ensures that our staff are trained in mandatory subjects. These include:
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